What methods of payment do you accept? A: We accept most major credit cards including Visa, Mastercard & Paypal. What is your Shipping Policy? A: Sale Standard Shipping (UPS Ground) (48 States)
| up to $10.00 |
$7.35 |
| $10.01-20.00 |
$9.75 |
| $20.01-30.00 |
$12.00 |
| $30.01-60.00 |
$14.25 |
| $60.01-90.00 |
$16.00 |
| $90.01-120.00 |
$18.50 |
| $120.01-150.00 |
$22.00 |
| $150.01-200.00 |
$25.00 |
| $200.01-300.00 |
$29.00 |
| $300.01-500.00 |
$42.00 |
| $500.01-700.00 |
$59.00 |
| $700.01-950.00 |
$75.00 |
| $950.01-1250.00 |
$95.00 |
| $1250.01-1450.00 |
$125.00 |
| Over $1450.00 |
Free* |
How do I know how much my shipping will cost?
A: For the 48 U.S. states see the shipping chart (above). We offer Free UPS Ground shipping within the continental 48 U.S. states on orders over $1450.00.
For all other destinations, that depends on the weight of the box, the size, and the zip code, or country. Shipping cost can be calculated automatically by adding merchandise to the shopping cart using the "Add to cart" button. Continue shopping, delete, update or Check out. Fill in all information.The shopping cart will calculate the shipping for different shipping options PRIOR to check-out..
All international quotes, for shipping are estimates (usually very accurate). Shipping cost does not include customs duties,fees,taxes to foreign countries.
Shipping cost may be modified at any time.
What do I do if I have problems with my order?
A: If you have problems with your order please read through the FAQ questions. If your question is not answered, please contact us. Then we can help you get your questions and concerns resolved quickly.
Is your site secure?
A: Yes. Our site is hosted on secure servers and the checkout process is encrypted for your protection.
What if I'm looking for an item that you don't currently carry?
A: Due to our ever expanding product line an item we carry may not yet be featured. If you can't find the item you are looking for please contact us with the product name and description and we will do what we can to help.
What's your minimum order?
A: There is no minimum order.
How long will it take to get my order?
A: Most orders are processed within 8-24 hours after payment is received and notification of shipping details will be e-mailed via UPS to you.
"THEN" your order is given to UPS Ground or US Postal Service. (99% of the orders get out within 5-10 business days.)
Where are your clothes made?
A: About 50% are made in the U.S.A
Do your sizes run "true"?
A: We do our best to inform you of the closest size category we think the clothes are in. Now there's a new category called "plus size juniors" for heavyset teenagers. The good news is that many of the fabrics being used today are very, very stretchy and fit several sizes.
How do I place an order on your website?
A: Customers order an item by first clicking on the "Add to cart" When all items have been put in the shopping cart, choose your size, colour, Qty. Click "Add to cart". Go to "check out". Fill in shipping to information. Choose shipping method, Click next, fill in your information, choose payment method, you will then be directed to paypal payments. Make sure all information is correct and then SUBMIT. That's it. Set back and wait for your Lingerie to arrive.
Tracking information?
A: I will send you an email, with your tracking link.
Can I Send you a personal check?
A: Our banks tell us that out of state checks should be held for 4 weeks to clear, so we return them to the sender rather than put a hold on the order for 4 weeks. We suggest that customers use their credit cards, so we can ship immediately.
Can I still get Free Shipping if my order is over $1450.00?
A: Yes, all prepaid orders over $1450.00 have FREE UPS Ground Shipping to the 48 States. Orders must be pre-paid, so they can ship to the Continental US for FREE if the requirement is met.
Can I still get free shipping if I place multiple orders that add up to $1450.00?
A: No, the computer can only calculate Free Shipping on single orders.
Do you Ship International Orders?
A: Yes we will ship to almost any country in the World. Most customers now select UPS for speed and trackability. We cannot be responsible for delivery by postal services. A lot of International orders can be paid via Paypal, but larger orders must be paid by U.S Postal money order, or bank wire U.S. dollars to us. We dont charge to prepare customs doc's.
What happens if i want to make a return?
A: You need to check out the Return Policy. We do not offer exchanges or Refunds.
